Shipping policy

🚚 Shipping Policy

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Rates & Delivery Estimates

Shipping charges are calculated at checkout based on your location and order size/weight.

Standard shipping typically takes 3–7 business days within the U.S.

Expedited options may be available at checkout.

Free Shipping

We offer free standard shipping on orders over $500 (U.S. only).

Order Tracking

Once shipped, you’ll get a tracking number to follow your order’s journey.

Shipping Locations

We currently ship to U.S. only.

Lost or Damaged Packages

If your order arrives damaged or goes missing, contact us at vertaxplayground@gmail.com within 7 days so we can make it right.